Our business hours are Monday through Saturday from 10:00 am to 8:00 pm EST. All orders received before 3:00 pm are expected to be processed on the same day. Orders placed over the weekend will be shipped first thing Monday morning unless it is a holiday. Once shipped, orders arrive within the time frame selected on the order form.
Standard (approx. 3-6 business days)
Expedited (approx. 2-4 business days)
Next Day Air (approx. 1-2 business days)
NOTE: IN TIMES OF HIGH VOLUME OR DURING LARGE SALES, ORDER PROCESSING CAN ADD 1-3 DAYS TO THE DELIVERY TIME.
Signing for your shipment: A signature is required for all of our orders to be delivered. It is always wise to order far enough in advance to allow for unanticipated delays. We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please email: firstname.lastname@example.org.
If any product is out of stock, unavailable or if we are just simply unable to fulfill your order we will contact you immediately to find out if you are interested in receiving a substitution. If a substitution is not acceptable you may wish to terminate the sale in which case, we will refund the amount charged to your credit card.
Please note: Prices, specifications, and availability of products are subject to change without notice.